[asterisk-biz] call centre software on asterisk

[Mitul Limbani]

Farzal,

We can provide you with Call Center solution.
Our price ranges between $150 - $200/seat, kindly contact me off the 
list to know more on the same.

We have deployed lots of call centers in India and US, and can do it 
for you too, Also that we can provide you with the minutes as well.

We can do the installation remotely.

Thanks & Regards,
Mitul Limbani,
Founder & CEO,
Enterux Solutions,
The Enterprise Linux Company (TM),
www.enterux.com

Quoting Farzal Dojki <farzal at ubm.com.pk>:

> Hi,
>
>
>
> One of our clients is looking for call centre software, and we can pay up to
> $200 - $300 per agent license depending on feature set and support terms. We
> do not have 'much' expertise in this area - what we do have is basic
> experience in installation and configuration of core asterisk and freepbx on
> FC4/FC5.
>
>
>
> We ourselves are telecom product reseller in Pakistan (See www.ubm.com.pk
> <http://www.ubm.com.pk/> ), so there is a possibility of future deals.
>
>
>
> The product will be mostly used for customer service - such as insurance
> companies, security companies, banks, etc. So a very good inbound/outbound
> call management (MINUS the predictive dialer), basic CRM, medium level
> reporting, very good ACD, medium level IVR are some of the things that you
> should be able to configure. IVR and CRM 'design' can be charged on a per
> hour basis. Mostly analog lines will be terminating on channel side, and
> analog/voip will be used on agent side.
>
>
>
> Thanks,
>
> ----------------------------------------------------------
> Farzal Ali Dojki
> PK: 92-21-2635021-24 | US: 1-512-STAY-UBM
> Telecom :: Call Centre ::  Security :: Computing
> <http://www.ubm.com.pk> http://www.ubm.com.pk    <mailto:farzal at ubm.com.pk>
> farzal at ubm.com.pk
>
>
>
>