[Asterisk-biz] 911 discussion re-run

[Brian C. Fertig]

You will most likely want to keep a local database on the servers of the
ITSP and use an API of the companies doing E911 to send the information
to them for processing to the PSAP's..  There are a few of them out
there.  Diversity is what will make your product easier to sell.  I am
dealing with a company for an ITSP platform in Canada now and they will
only support 1 E911 platform instead of giving the user multiple
choices.  

..o-------------------------------------------------------o..
Brian Fertig
Network/Systems Engineer
IT Administrator
Planet Telecom, Inc.
Tampa,FL Office

-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Alistair
Cunningham
Sent: Thursday, October 27, 2005 10:27 AM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [Asterisk-biz] 911 discussion re-run

Brian,

Well, ITSP in a box can of course forward 911 calls out T1s or to an 
upstream VoIP provider. It can also allow users to edit the address of 
the phone and store this in its database. Informing users is a task for 
our customers' marketing departments, though we could probably add some 
text to the add new telephone page.

Is this sufficient? In particular, do we just need to store the address 
on the system, or do we need to transmit it somehow with 911 calls, 
update the PSAP's database, etc?

Alistair Cunningham,
Integrics Ltd,
+44 (0)7870 699 479
http://integrics.com/


Brian C. Fertig wrote:
> Its my understanding that any ITSP must comply with the US/Canada E911
> regulatory service.  I don't know the new date as it was changed.
Since
> not all ITSP's have control of roaming users they must have the user
> understand that it may not work in some areas that they are going to
be
> located while roaming.  There are a few services out there that offer
> this service that cover the country but mainly it must cover their
home
> address.  Also you have to give the user the ability to change their
> address on record in realtime with minimal update time with the
> databases.
> 
> ..o-------------------------------------------------------o..
> Brian Fertig
> Network/Systems Engineer
> IT Administrator
> Planet Telecom, Inc.
> Tampa,FL Office
> 
> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Alistair
> Cunningham
> Sent: Thursday, October 27, 2005 10:00 AM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: [Asterisk-biz] 911 discussion re-run
> 
> I'd like to re-open the 911 discussion. I know it's been discussed 
> before, but not conclusively as far as I can see.
> 
> Does anyone know exactly what are the 911 obligations on providers 
> offering VoIP services to residential and small business users in the
> USA?
> 
> We'd like to make sure our ITSP in a box product complies before the 
> formal launch. <plug> http://itsp.demo.integrics.com/ username
'guest', 
> password 'guest' for those who haven't seen it.</plug>
> 
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