[Asterisk-biz] Need Asterisk auto dialer

[Mike Fedyk]

Yes, I was told about this on the phone, but thought it was spelled 
vikki dial and didn't get any hits.  Thanks for the link.  This looks 
like exactly what I need.

Also, where is the freshmeat listing?

Matt Florell wrote:
> Hello,
>
> VICIDIAL will do what you are describing. It is free and GPL and there
> are several consultants that can install it for you on top of just
> about any Asterisk installation.
>
> http://astguiclient.sf.net
>
> It can allow auto-dialing or manual dialing and the client app is
> web-based and works on most modern web browsers on almost any
> operating system.
>
> MATT---
>
> On 11/17/05, Mike Fedyk <mfedyk at mikefedyk.com> wrote:
>   
>> Matt Riddell wrote:
>>
>>     
>>> Mike Fedyk wrote:
>>>
>>>
>>>       
>>>> Immediate goal: Asterisk based predictive dialer for small outbound call
>>>> center.
>>>>
>>>>
>>>>         
>>> Predictive being the operative word.  Predictive dialing requires some pretty
>>> advanced algorhythms, some of which took me and a guy with a doctorate in
>>> maths around 6 months to come up with.  Most dialers are actually just
>>> responsive and do no prediction whatsoever.
>>>
>>> :)
>>>
>>> http://www.sineapps.com/sd.php
>>>
>>>
>>>       
>> I don't think we're quite big enough for this yet.  And the leads will
>> probably need a bit of human interaction.  Just sending the number to
>> the phone is a good step.  Then it needs to be noted what the outcome
>> was, not interested, already got a loan, etc.
>>
>> "If we are talking to a human, it plays a message asking them to press 1
>> to continue. If they press 1 it forwards the call to a call center staff
>> member."
>>
>> I hope it has the feature to transfer to an operator if a human
>> answers.  I'm sure you will see a large drop off when that canned
>> message is played.
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>>
>>     
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