[Asterisk-biz] some things that really suck in customer support

[Jason]

Hi Tony,

Thank you for your kind words.  We do try.

Thanks again,

Jason

-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Tony
Fontoura
Sent: Sunday, November 06, 2005 4:07 PM
To: 'Commercial and Business-Oriented Asterisk Discussion'
Subject: RE: [Asterisk-biz] some things that really suck in customer
support


I was luckier than you guys: I didn't even get a reply to my requests
for information on nufone services. My experience shows that "bad sales
= worse customer support". 
I am happy with ipcomms; very professional at all aspects, from sales to
support. Thanks Jason!

Tony Fontoura
VIP Marketing Solutions, LLC

-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Jeremy
McNamara
Sent: Sunday, November 06, 2005 3:33 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [Asterisk-biz] some things that really suck in customer
support

Andrew Kohlsmith wrote:

>Sorry, Jeremy, but why on earth would customer service NOT return a 
>call
that 
>left a voicemail with a valid return number??!
>  
>


Configuration issues not relating to our service - ie teaching them how 
to configure their asterisk box without paying for the support.


Jeremy McNamara
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