[Asterisk-biz] Telephonyware

[Michael Welter]

Telephonyware graciously replaced the "open box" SPA-941.  They reported 
they had other cartons with missing items--apparently the manufacturer 
was at fault.

Thanks to Telephonyware for excellent customer service!

Mike



Michael Welter wrote:
> 
> My preferred supplier did not stock this item, so I ordered an SPA-941 
> from Telephonyware in Walnut Creek, CA.  What I received was an open box 
> with the documentation and handset cord missing.  Because of this, my 
> customer accused me of selling used equipment.
> 
> In an email, Kevin at Telephonyware said "I am looking into this.  I'll 
> send a mail shortly with how to get this replaced", but they haven't 
> answered subsequent emails.
> 
> Let the buyer beware!
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-- 
Michael Welter
Telecom Matters Corp.
Denver, Colorado US
+1.303.414.4980
mike at TelecomMatters.net
www.TelecomMatters.net