[Asterisk-biz] Nufone Support?

[Rob Lith]

Jeremy 

You should get some public front person cause you're sound lousy at it - if
your strength is the techy side of the business, don't try and handle the PR
- you suck at it. Tracy had a point, the customer is always right (at least
you let them think they are) and you diss her as well, jeesh!

Rob Lith

> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com 
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of 
> Jeremy McNamara
> Sent: 04 December 2004 10:23
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [Asterisk-biz] Nufone Support?
> 
> Tracy R Reed wrote:
> 
> >You aren't learning here, Jeremy. And this is why you are taking so 
> >much flak. The proper response would have involved a sincere apology 
> >for the customer having ended up in this situation, even if it is 
> >logically impossible to resolve.
> >  
> >
> 
> 
> Not in my book.  If you (anyone) doesn't like that they can 
> find someone else to provide them service.
> I patently refuse to change account information without some 
> sort of sanity check as part of the request.
> 
> 
> Jeremy McNamara
> 
> 
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