[asterisk-users] Changing the Callerid for Agents on a Queue

Earl Terwilliger earl at micpc.com
Fri Apr 23 17:58:14 CDT 2021


Hello,

Is it possible to change the callerid for specific agents logged in to a
queue (local channels)?

We can change the callerid before it hits the queue but we are interested
in changing/blocking the callerid for specific agents.

I don't see a way in the dial plan to make changes for calls made by the
queue to logged in agents.

Am I missing something or is there some way to do this?

Thanks!
Earl






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