[asterisk-users] Notification when on the phone

[Administrator]

Hello

Le 28/05/2020 à 21:04, C.Maj a écrit :
> On 2020-05-28 11:10, Doug Lytle wrote:
>>>>> But if you've already got the caller on the phone, then you might consider the CONNECTEDLINE function in Asterisk...
>> And that we don't.
>>
>> It's the third party that would like the notification the the destination phone is currently busy with another call.  CONNECTEDLINE only functions after a channel has been answered. I was successful with using CONNECTEDLINE when issuing an Answer() first, but it added delay and the displayed message didn't show for very long.
> Adding something like Wait(10) application should keep it up there.
>
> Coupled with immediate in-band playback of "the line is busy" message could be reasonable solution.
>
>> And, with the Polycom phones setup with multi-line, a call never rings busy unless the user press the DND (Do not disturb) button.
> OH what it means to be busy!
>
> You might want to look at GROUP functions as well, to keep track of call counts,
> then fork dial plan based on needs eg. Sales only reports busy at 5 calls
> but C-Suite is busy at 1 call.
You could also use DEVICE_STATE

-- 
Daniel