[asterisk-users] Asterisk connectivity to Avaya SM

Thomas Peters TPeters at mcts.org
Wed Feb 27 14:06:32 CST 2019


We have made progress.

We have the Avaya Session Manager showing a good connection now and we're looking at getting calls across to the Asterisk IVR machine now.

Seems we were defaulting to UDP and the Avaya SM wanted TCP. They switched the Avaya end to UDP and I made some other settings changes in sip.conf, and it's working better.

I'm using a trimmed-down sip.conf suggested by John Kiniston. Thank you very much indeed for your suggestions John.

My sip.conf file now consists of

But I don't think it's the final product; Some tweaking might still be needed. The device is the Avaya Session Manager, and the .103 is the Asterisk-based IVR.

Thanks again,

Thomas M. Peters | Sr. Systems Administrator |  tpeters at mcts.org<mailto:tpeters at mcts.org>
Desk: 414.343.1720 | Helpdesk: x3400 or  helpdesk at mcts.org<mailto:helpdesk at mcts.org>
Milwaukee County Transit System <http://www.ridemcts.com/>

1942 N 17th Street | Milwaukee, WI  53205
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From: asterisk-users <asterisk-users-bounces at lists.digium.com> On Behalf Of Thomas Peters
Sent: Tuesday, February 26, 2019 4:11 PM
To: Asterisk User List (asterisk-users at lists.digium.com) <asterisk-users at lists.digium.com>
Subject: [asterisk-users] Asterisk connectivity to Avaya SM

Hello all, I hope someone can help me with this old Asterisk version. I have to run this version because of a custom IVR written on it. Porting it would take much too long and we'd have to hire a consultant because of all the hooks it has into Oracle databases and real-time information.

We have a brand-new Avaya phone system in place and we will be cutting over to it in late March 2019.
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