[asterisk-users] figuring out what happened to a call

[Marcelo Terres]

Queue_log

On Sat, 1 Dec 2018, 13:03 hw <hw at gc-24.de wrote:

> Hi,
>
> how can I figure out what happens to inbound calls?
>
> The inbound calls I'm particularly interested in make phones that are
> members of a queue ring; when the call isn't picked up, another phone is
> dialed and when the call still isn't picked up, asterisk hangs up.
>
> I want to know the following:
>
>
> + Who's calling?
>
> + What did the caller dial?
>
> + Is an inbound call being picked up or not?
>
> + Which phone picks it up?
>
> + Which of the phones that could be rung for the call are busy so that
>    they can not be used to pick up the call?
>
> + How long has a call been going on for (for both the ones that were
>    picked up and the ones that weren't)?
>
>
> I could only figure out who is calling and might be able to figure out
> what the caller dialed.  There seems to be no way to tell how a call is
> being dealt with, though.
>
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