[asterisk-users] ASR Suggestions for small dictionnary (<1000 entries) lookup in France/french

[Bertrand LUPART - Linkeo.com]

Hello Olivier,


> I'm in the early stages of designing an Emergency calling service IVR application.
> 
> The IVR application asks simple one or two questions like "which is the postal code of the area you are currently calling from ?" "Is the correct ?". The expected values are a 5-digits number like "twenty-five-thousand-two-hundreds-twelve" or "twenty-five-two-twelve" variations or "yes or no".
> 
> From received answers, this application would route incoming call to an appropriate Public Safety Answering Point.


Have you considered ways for determining caller's position on the backend or use integrated GPS of his cellphone?

For example : 
https://www.telecom.gouv.fr/normau/


My guess user input in case of an emergency call should remain optional.


Greetings,

-- 
Bertrand LUPART