[asterisk-users] Tracking Music-on-Hold on call queues
lenz.loway at gmail.com
Wed Mar 22 05:23:29 CDT 2017
we have a little tool that tracks Music-on-Hold events for call queues
by listening to AMI events.
This is quite useful for reporting so, as the tool is free to use and
does not depend on our QueueMetrics Call Center suite, I thought I'd
announce it in here as well.
If anyone is interested, you can find a post here:
Comments welcome :)
Loway - home of QueueMetrics - http://queuemetrics.com
WombatDialer - next generation predictive dialer - http://wombatdialer.com
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