[asterisk-users] Voicemail asking for login

Victor Villarreal mefhigoseth at gmail.com
Tue Apr 18 19:31:47 CDT 2017

Hi Darcy,

What Pete think is correct.

Maybe excecuting the following command at Asterisk console, will help you:

asterisk> voicemail show users

And you will get a list of all mailbox configured in your system. Search
for the user with problems.

Finally, in the Asterisk wiki you can find more info:



El 18 abr. 2017 21:18, "Pete Mundy" <pete at fiberphone.co.nz> escribió:

On 19/04/2017, at 7:58 am, D'Arcy Cain <darcy at VybeNetworks.com> wrote:


Everything looks the same as another one that works except for two things.
The one that works doesn't have the "Probation passed" lines. I am not sure
if that is even part of this call.  The other is the line with "Playing
'vm-login.gsm'" in it.  at that point the working one has this:


Presumably also the line containing 'vm_authenticate: Couldn't read
username' also doesn't appear in the output on a working mailbox either?

I think that's the place to concentrate your efforts.
It shows shortly after the attempt by VoiceMailMain to enter mailbox
'stocktrans2' in context 'VoiceMail'. Does this mailbox exist?

Can you show the equivalent line from a working mailbox (so we can see if
it also uses the context 'VoiceMail', or maybe something else instead, like


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