[asterisk-users] app_queue ringall - 2 agents answer same time problem
sbasan at bluebe.net
Wed Nov 30 12:42:07 CST 2016
Your second call is not without sound, there is simply no call at all.
As the first answer the call his channel and the external call channel
The second device simply off hook but his channel have no external channel
It's looks like a simple telephony glare.
בתאריך 30 בנוב' 2016 7:00 PM, "marek cervenka" <cervajs2 at gmail.com> כתב:
> our customer reports problem when 2 agents answer the call in the same time
> faster operator (device) answer the call, but the second is showed up (on
> device) and call is without sound
> asterisk 13.9/app_queue with strategy ringall/operators via Local channel
> with sip device (chan_sip)
> do you have any tips/info before i will dig deep into logs/debug?
> checked google&issues.asterisk.org without any clue
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