[asterisk-users] Force hangup not working on stuck channel

[Victor Villarreal]

Hi Carlos,

Did you try with the following CLI command:

CLI> channel request hangup  CHANNEL_NAME

???

El nov. 3, 2016 1:16 PM, "Carlos Chavez" <cursor at telecomabmex.com> escribió:

> I am unable to force a hangup on a channel that has been stuck for over
> two days:
>
> IAX2/from-CD-11006   oficina              2770                1 Up
> Dial         IAX2/to-CD/2883           3467130007      46:24:59 Sotelo
> Sotelo      IAX2/to-CD-20713
>
> I have tried "hangup request IAX2/from-CD-11006" several times but no
> joy.  I also see the following in the CLI:
>
> [Nov  3 10:05:54] WARNING[2879]: chan_iax2.c:4936 handle_call_token: Too
> much delay in IAX2 calltoken timestamp from address X.X.X.X
>
> This is an IAX2 trunk between two Asterisk 1.8 servers (I know it is old
> but new client so haven't had time yet to upgrade to 13).  Because this
> channels is stuck
>  all other calls between servers are not working.  The only way I have
> found to resolve the problem is to stop and restart Asterisk.  This is
> obviously a great inconvinience so is there a way for force iax to unload
> even if there are channels in use?  Or any other way to kill these stubborn
> channels?
>
> --
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Carlos Chávez
> dCAP #1349
> +52 (55)9116-91161
>
> --
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