[asterisk-users] Asterisk 13 MWI

George Joseph gjoseph at digium.com
Thu Jul 14 07:20:38 CDT 2016

On Wed, Jul 13, 2016 at 3:44 PM, Carlos Chavez <cursor at telecomabmex.com>

> On 7/12/16 9:27 PM, George Joseph wrote:
> On Tue, Jul 12, 2016 at 11:55 AM, Carlos Chavez <cursor at telecomabmex.com>
> wrote:
>>     I am still a little confused about how to activate MWI with PJSIP on
>> Asterisk 13.9.1.  I use realtime for configuration.  So far I have tried
>> setting both the mailboxes field on ps_endpoints and the mailboxes field in
>> ps_aors but I cannot get the indicator lamp to blink on any of my phones
>> (Digium, Aastra and Yealink).  I have tried just the number of the mailbox
>> and also adding the context.
>>     Any pointers?
> It should work with "mailboxes = <mailbox>@<vm_context>".  Are your phones
> set to subscribe for MWI or do they expect unsolicited NOTIFYs for MWI?  If
> you set mailboxes on the endpoint, then you'll be sending unsolicited
> NOTIFYs but if the phone does subscribe, the subscription request will
> still work.  If specified on the aor, the phone MUST subscribe.
>  "allow_subscribe = yes" must also be set on the endpoint for the
> subscribes to succeed.
> Can you tell if the NOTIFY messages are actually going out but maybe being
> ignored by the phones?
> Since you're using realtime, did you do a "module reload res_pjsip" or
> restart asterisk after making the database changes?  Just changing the
> fields in the database won't trigger the MWI code to start sending
> unsolicited NOTIFYs.
> Ok, if I go to the phone configuration and explicitly enable mwi
> subscription it works now (while using mailboxes in the aor).  Obviously
> this is a bit of a pain because it means that I have to change all the
> phones configurations (ok, not a pain because of provisioning but I am lazy
> ;) .  All my pre Asterisk 13 installations just work without any specific
> mwi parameter on the phones and I was trying to reproduce that same
> behaviour.  Up until Asterisk 11 all my phones blink when there is a VM
> waiting and since we moved to 13 and PJSIP that is the only thing we were
> missing.
> Thank you for the solution.
Well, I wouldn't call this a solution because you SHOULD be getting
unsolicited MWI just by using mailboxes on the endpoint.  Can you post a
sample endpoint and aor config?

> --
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Carlos Chávez
> +52 (55)9116-91161
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>                http://www.asterisk.org/hello
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users

George Joseph
Digium, Inc. | Software Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - US
Check us out at: www.digium.com & www.asterisk.org
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20160714/169c54da/attachment.html>

More information about the asterisk-users mailing list