[asterisk-users] Voicemail issue on Grandstream GXP2000 phones

[Bryant Zimmerman]

Richard
  
 Check both the DTMF settings, and the DialPlan string for account 3 on the 
phone.
  
 Thanks

Bryant Zimmerman (ZK Tech Inc.)
616-855-1030 Ext. 2003
  

----------------------------------------
 From: "Richard Schroeder" <rschroe at gmail.com>
Sent: Tuesday, February 9, 2016 12:58 PM
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Subject: [asterisk-users] Voicemail issue on Grandstream GXP2000 phones   
    Perhaps this is not limited to Grandstream GXP 2000 phones, but those 
are the phones we are using.
  
 Using FreePBX.
  
 Retrieving a voice message (*97) works fine from Line 1.
 Retrieving a voice message (*98) and picking the extension (Comedian mail) 
works fine from Line 1.
  
 From Line 3, it does not recognize the password. (*97 or *98). The 
extension is installed on Line 3. Retrieving Line 3's voice messages can 
only be done from Line 1 (on any extension on the PBX). Line 3 seems to 
work fine otherwise.
  
 Is this a limitation, or is it some kind of setup issue?
 I can't seem to find anything in the documentation for the phone or 
FreePBX related to this issue.
  
 Anyone? This is frustrating and I will be grateful for any help.
  
 Thank you!
  
 Richard
  
  

--  Richard C. Schroeder
rschroe at gmail.com
rschroe at optonline.net
516-859-1129 - Cell


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