[asterisk-users] Peer is UNREACHABLE

Luca Bertoncello lucabert at lucabert.de
Thu May 28 14:58:53 CDT 2015

Hi list!

I have a problem and I hope someone can help me...
I configured an Asterisk on a VM to serve more accounts and act as a proxy to
other SIP-providers.

The first account running on my phone works without any problem.
A second account, running on the phone of my wife, is always UNREACHABLE.
I can just see in the log:

[May 28 21:48:46] NOTICE[3646]: chan_sip.c:22933 sip_poke_noanswer: Peer
'0049351111111' is now UNREACHABLE!  Last qualify: 0

In the CLI I can see:

Name/username              Host            Dyn Nat ACL Port     Status     
0049351111111/00493511111   D          5060     UNREACHABLE 
0049351222222/00493512222   D          5060     OK (17 ms) 
0049351333333              (Unspecified)    D          5060     UNKNOWN    
1234                       (Unspecified)    D          5060     UNKNOWN    
messagenet/1234567890                5061     Unmonitored 
pbxanika/00493511111111               5060     Unmonitored 
pbxfax/00493513333333               5060     Unmonitored 
pbxluca/00493512222222               5060     Unmonitored 
8 sip peers [Monitored: 1 online, 3 offline Unmonitored: 4 online, 0 offline]

Asterisk connects to another Test-VM with AsteriskNOW and to the italian
provider Messagenet.

Can someone suggest me, what can I do?
I can send the configuration file, if they are needed.

Luca Bertoncello
(lucabert at lucabert.de)

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