[asterisk-users] Strange Polycom Issue

David Wessell david at ringfree.biz
Tue Mar 10 07:35:05 CDT 2015


Definately a 5.2 issue.. 4.1.7 was even worse for us.. It was sluggish
sometimes, and if you had multicast paging and BLF enabled the phones would
interpret BLF as page attempts and start making loud chirps and beeps
throughout the day..

The 5.2 that I sent you though has been better. I don't think we've had any
complaints in the 3 weeks it's been deployed.. Probably on about 100 phones
at 3 locations...

I'm thinking about adding in the new Yealink line of phones. Or the
Ubiquiti phones once they are released.. I also hear through the grapevine
that there is a new line of Cisco phones coming out in May.. If they're any
good we'll strongly consider those...

dw

On Mon, Mar 9, 2015 at 10:55 PM, Ryan Wagoner <rswagoner at gmail.com> wrote:

> On Mon, Mar 9, 2015 at 9:40 AM, David Wessell <david at ringfree.biz> wrote:
>
>> Welcome to our hell.
>>
>> We ran into this on VVX 300 and 400 phones running UCS 5.2.x. We finally
>> got Polycom to issue a hotfix firmware version. I'll be happy to share it
>> with you offlist, just email me.
>>
>> Officially Polycom will fix the issue in 5.3 in a few months..
>>
>> Thanks
>> David
>>
>
> Could this be a 5.2.x issue only? I have a hundred of the VVX 400 phones
> running 4.1.7 and haven't heard of this issue yet from our users.
>
> Thanks,
> Ryan
>
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