[asterisk-users] Asterisk Inbound calls, multiple SIP accounts, calledID

Andres andres at telesip.net
Wed Apr 1 20:00:21 CDT 2015

On 4/1/15 7:50 PM, Andrew Galdes wrote:
> Hello all,
> I have an Asterisk server (Asterisk 10.12.4) with multiple sip 
> accounts with the same service provides. We have 8 phone numbers in 
> total.
> Incoming calls from the public are all correctly directed to 
> appropriate office handsets. However, the display on the reception 
> phone (the only one i care about) is always showing the same 
> "SIP/Account1_0843214321" rather than the account representing the 
> number dialed.
> For-instance, if Sam on her mobile calls "*0811111111*", Asterisk will 
> show a log entry like the following:
> -- Executing [s at incoming:1] Set("SIP/*Account1_0822222222*", 
> "thedid=""NodePhone"<sip:*0811111111*@sip.internode.on.net 
> <http://sip.internode.on.net>>"") in new stack
> But "Account1_*0822222222*" (as the name suggests) has a phone number 
> of "*0822222222*" and not "*0811111111*".
It looks like all incoming calls are all being matched against the same 
entry in sip.conf.   A 'set set debug on' should clearly indicate this.  
Look for the line that says :  Found peer '<insert peer name here' for 
> So Sam's call will come through and be routed to the correct handset 
> as the business needs, but it seems that all incoming calls are being 
> labeled as though coming in on a different account. The effective 
> problem is that the calledID is now wrong.
> I'm after some general advice on how to handle the problem.
> Ta,
> -Andrew

Technical Support

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