[asterisk-users] Asterisk Phone ( Telecom feature )

[Steve Edwards]

On Wed, 8 Oct 2014, Dania Asi wrote:

> Dear Mr. Adam,
> 
> Thank you for you kind words and for judging me.
> 
> I am a system integrator and I have a whale clients in UAE , I will not 
> proceed further in dealing with Asterisk because of the lack of support 
> and because of the rude emails.
> 
> I have no idea what is wrong with you people. And I hope you get well 
> soon from whatever is happening to you.

You are misjudging this community.

It is staffed by volunteers. Their range of experience and knowledge range 
from rank novices to experts that you couldn't afford to hire. They do it 
out of the kindness of their hearts and because they have been helped in 
the past.

I've been on this list for about 10 years and continue to be amazed at the 
knowledge and ingenuity exchanged for 'free.'

People are more likely to help if you include sufficient information and 
demonstrate that you have at least tried to resolve your issue. Nobody is 
interested in doing your work (be it homework or work-work) for you.

Be thankful there are no 'Carl J. Lydick's on this list. He was a 
brilliant VMS programmer back in the day. If you asked an intelligent 
question, you would get an amazing answer. If you asked a stupid question 
or indicated you had not invested any effort, you might receive an 
obfuscated command that would erase your disks if you were to ignorantly 
'cut-n-paste' the command.

Asterisk is a fantastic product. It is like a Lego or Erector set. You 
have all the bits. It is up to you to fulfill the vision in your head.

If you are looking for paid support or a canned solution, it is available. 
You just looked in the wrong place.

Maybe it's just a 'cultural misunderstanding.'

-- 
Thanks in advance,
-------------------------------------------------------------------------
Steve Edwards       sedwards at sedwards.com      Voice: +1-760-468-3867 PST
Newline                                              Fax: +1-760-731-3000