[asterisk-users] pull a call from a queue

Ioan Indreias indreias at gmail.com
Sat Jun 14 14:39:48 CDT 2014

You should check ${QUEUE_PRIO} channel variable. Before sending the call to
the queue set this variable for VIP callers, identified by CallerID.

We've made this for several of our customers by querying Elastix
AdressBook, MySQL database or custom CRMs (through HTTP requests).


On Fri, Jun 13, 2014 at 9:15 PM, Adam Moffett <adamlists at plexicomm.net>

> We have a queue monitoring application running so we can see the caller ID
> of callers in a queue.  If we see a VIP in the queue, is there any method
> to force that call to be first in line?  If there's a softphone, or queue
> managing application already written that does this, I'd love to know.
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>               http://www.asterisk.org/hello
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20140614/e6672e4e/attachment.html>

More information about the asterisk-users mailing list