[asterisk-users] pull a call from a queue

Lenz Emilitri lenz.loway at gmail.com
Sat Jun 14 01:54:08 CDT 2014

What you usually do is to transfer the call to a second VIP queue.
This can be done in  the free version of our QM or I'm sure there are
other products as well :)

2014-06-13 20:15 GMT+02:00 Adam Moffett <adamlists at plexicomm.net>:
> We have a queue monitoring application running so we can see the caller ID
> of callers in a queue.  If we see a VIP in the queue, is there any method to
> force that call to be first in line?  If there's a softphone, or queue
> managing application already written that does this, I'd love to know.
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Loway - home of QueueMetrics - http://queuemetrics.com
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