[asterisk-users] SPA112 Won't stay up

[Mike Diehl]

Based on what we're hearing, we've decided to replace the SPA112.  Thank
you for your input.

Mike.


On Thu, Feb 6, 2014 at 4:39 PM, Andres <andres at telesip.net> wrote:

>  On 2/6/14, 11:18 AM, Mike Diehl wrote:
>
>  Hi all,
>
>  I have an SPA112 that in sitting behind a Ubee cable modem.  The internet
> link is solid, but the device becomes unreachable within a day or so of
> being rebooted.  Then the customer goes to reboot the device, they report
> that all 4 lights are lit.  The ISP reports that the device does respond to
> ping, so it's not completely dead.  I've had the same symptoms with
> SPA303's sitting behind Ubee modems.
>
> So, is there some configuration setting on the SPA that I can set to make
> this device more stable?
>
>  I have seen similar behavior before on the SPA122.  I could ping it,
> open the web page, etc... but it would not register until I rebooted it.
> Upon closer examination I could see that the SPA122 was only working
> partially.  The voice modules appeared to be dead thus it would not
> register.  You could see this by looking at the stats page and the lines
> would not show any stats at all or even if they were ON or OFF hook.  A
> reboot would fix it for a few days.  The solution was to get a new SPA122.
> My take on this is that it was a hardware issue, not a software one that
> could be fixed with configuration settings.
>
> What I hate about these units is that they take more that 1 minute to boot
> and register.   The SPA2102 only took about 15 seconds.   That really sucks
> when you have a customer on the line and are troubleshooting an issue that
> requires a reboot.
>
> Mike.
>
>
>
>
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