[asterisk-users] OT - Which Call Center class wireless headet with bluetooth connectivity ?

[Olivier]

2013/1/16 Administrator TOOTAI <admin at tootai.net>

> Le 16/01/2013 12:29, Olivier a écrit :
>
>> Hi,
>>
>
> Hello
>
>
>>
>> I'm usually working with GN Netcom 9120 Flex and have been very satisfied
>> with it but for Call Center agents needed to wear and work with headset all
>> day long in potentially  noisy offices, I'm wondering if wireless headets
>> with bluetooth connectivity exist ?
>> I'm refering to bluetooth as I've seen desktop SIP phone (such as Linksys
>> SPA525G and more) with embedded bluetooth connectivity and desktop SIP
>> phone is a requirement (ie no softphone).
>>
>
> I perhaps understand you wrong, but what would be the difference by using
> headset bluetooth connectivity?
>

That's the point !
I've read here and there some bluetooth headsets are able to be paired with
several devices at the same time.
What I have in mind is to pair a single (bluetooth) headset with both a
deskphone and a DECT handset, giving agents more mobility (with a DECT
headset alone, you can answer/hangup but cannot transfer or proceed with
other telephony operations).


>
> We install GN9330e to our customers (as well as use them in the office),
> they are happy with. Can be used as headset or on the ear.
>
> Other: with bluetooth connection you have a 5 m max range, with DECT it's
> much more.
>
> --
> Daniel
>
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