[asterisk-users] Dynamic Agents in a queue

David Wessell david at ringfree.biz
Thu Feb 28 16:33:27 CST 2013


Hi,

We have a queue running with dynamic agents in asterisk 1.8.12.0 and FreePBX 2.10.

We are using the linear ring style.

Calls are going to the agents in the order in which they log in.

Is there a way to send calls to an agents in a specific listed order and not in the order that they log in?

That is (assuming agent logged in).

Agent1
Agent3
Agent5.

So calls would always go to Agent1 if he's logged in, than down to 3, and finally to agent 5?

Thanks
David

P.S. This seems to work fine with static agents, just not dynamic agents.






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