[asterisk-users] Kepress while on Queue

Satish Barot satish4asterisk at gmail.com
Wed Aug 28 00:12:05 CDT 2013


Yes you can. Check the 'context' parameter in queues.conf. When caller
presses a single digit extension while waiting in a queue, (s)he'll be
taken out of queue to this context. Then you can send caller to different
queue from this context.

--Satish Barot
Ahmedabad, India.
+919978599700


On Wed, Aug 28, 2013 at 12:59 AM, Gopalakrishnan N <
gopalakrishnan.an at gmail.com> wrote:

> Hi,
>
> Will Keypress option will work when am in the queue and hearing MoH?
>
> Lets say a caller is waiting in queue and while he is hearing MoH, can he
> key in some DTMF and go to some other queue? is that possible?
>
> Regards
>
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