[asterisk-users] Error: astobj2.c: refcount -1 on object

[Ishfaq Malik]

On Wed, 2012-11-14 at 09:48 -0800, Michael L. Young wrote:
> ----- Original Message -----
> > From: "Ishfaq Malik" <ish at pack-net.co.uk>
> > To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com>
> > Sent: Wednesday, November 14, 2012 9:25:37 AM
> > Subject: Re: [asterisk-users] Error: astobj2.c: refcount -1 on object
> > 
> > Thanks for the advice but that's not really a quick and easy option
> > for
> > us. We would not be able to upgrade to another version without doing
> > full regression testing on the candidate upgrade version and we've
> > been
> > using this version for at least half a year and this is the first
> > time
> > we've had this crash and this error.
> > 
> > Also, just upgrading doesn't enlighten me to what is going on to
> > cause
> > this error.
> 
> Sorry, I thought I was offering a quick and easy option.  Since, this is a minor release upgrade, there shouldn't (won't say there won't) be any changes to cause you problems.  But, I understand you have to follow your procedures before upgrading.  Software is not perfect.
> 
> Since this is not happening all the time, it may take a while for you to try and figure out what is wrong; that is if you can reproduce it.  Therefore, in my opinion, I think you would be better off using your time to consider upgrading especially with a lot of bugs and security updates being in the latest version.  Use that time to run through your regression testing.
> 
> Anyways, if you want to go the path to try and figure out what caused this, I beleive you will need to look at the following information:
> 
> https://wiki.asterisk.org/wiki/display/AST/Reference+Count+Debugging
> 
> Hope that helps,
> 
> Michael
> (elguero)
> 

Hi

Sorry if I sounded a bit short with you before. You are correct and we
do need to consider upgrading but have been bitten in the past with
upgrading, hence having to have a fixed and thorough procedure which
usually lasts about a month! It's also a bit trick trying to decide
which version to upgrade to as we simply cannot upgrade our production
servers every time a new asterisk version comes out.

Also, thanks for pointing me in the right direction with the link
provided.

Regards

Ish
-- 
Ishfaq Malik <ish at pack-net.co.uk>
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