[asterisk-users] Vitelity Setup

Gopalakrishnan N gopalakrishnan.an at gmail.com
Tue May 29 07:29:47 CDT 2012


Finally I got it working by removing the pfsense firewall. Something to do
with pfsense firewall.

Regards

On Mon, May 28, 2012 at 2:36 PM, Gopalakrishnan N <
gopalakrishnan.an at gmail.com> wrote:

> Actually I understood that register line is not required, also since my
> PBX is behind the pfsense firewall, now what i am going to do is putting
> the PBX directly in public network (i.e. without firewall) and will check
> whats going to happen.
>
> Hope things would sort out.
>
> Regards.
>
>
> On Sat, May 26, 2012 at 2:48 AM, Stephen J Alexander <sjalexander at mpbx.com
> > wrote:
>
>> If your server says it is registered, that could be part of the problem.
>> Vitelity doesn't use trunk registration, only IP authentication. You should
>> not be using a registration string in your trunk definition. I don't know
>> if it will hurt but it won't help.
>>
>> It sounds like you might have only 1 trunk defined, but you need 2; one
>> for inbound and one for outbound. Their servers for incoming calls and for
>> outgoing calls are separate. If fixing that doesn't do the job, make sure
>> that incoming traffic from Vitelity is correctly routed to your PBX (and
>> that they have the correct IP to send SIP traffic to).
>>
>> Regards,
>>
>> Stephen J Alexander
>> MPBX, LLC
>> http://mpbx.com
>> 832-713-6729
>>
>>
>> On Fri, May 25, 2012 at 4:12 PM, Ralph Green <sirable at gmail.com> wrote:
>>
>>> Howdy,
>>>  Since the subject is Viteiy Setup, I don't think this is off topic.
>>> My big problem with Vitelity is getting my server to register for
>>> incoming calls.  I can make outgoing calls just fine.  My server says
>>> it is registered with Vitelity, but no calls come in.  Every attempt
>>> to call the number generates an email saying there was a failed call.
>>> I am using IAX, not SIP, and that is probably part of the problem.
>>> IAX should work better in several ways, but few enough people use it.
>>> Vitelity support has been unhelpful so far.  My suspicion is that
>>> there is a setting they need to make in their server so that calls go
>>> to the registered IAX server, instead of looking for a SIP
>>> registration, which is not there.  Has anyone here worked past such a
>>> problem?  Was there some special thing I need to ask Vitelity?
>>> Thanks,
>>> Ralph
>>>
>>>
>>> On 5/24/12, Stephen J Alexander <sjalexander at mpbx.com> wrote:
>>> > If I were troubleshooting this, the next thing I would do is verify
>>> > connectivity on the relevant ports – more plainly, make sure that
>>> there's
>>> > not a firewall rule with unintended consequences somewhere between your
>>> > asterisk and your ISP. Otherwise, as Alejandro suggests – check with
>>> > Vitelity support.
>>> >
>>> > Regards,
>>> >
>>> > Stephen J Alexander
>>> > MPBX, LLC
>>> > http://mpbx.com
>>> > 832-713-6729
>>> >
>>> >
>>> > On Thu, May 24, 2012 at 9:24 AM, Alejandro Imass <ait at p2ee.org> wrote:
>>> >
>>> >> On Thu, May 24, 2012 at 4:07 AM, Gopalakrishnan N
>>> >> <gopalakrishnan.an at gmail.com> wrote:
>>> >> > yes I did that, even then i am not able to make outbound and
>>> inbound as
>>> >> > well.
>>> >> >
>>> >> >
>>> >>
>>> >>
>>> >> That's weird. Guess you're gonna have to place a detailed ticket to
>>> >> them. It sounds like a network problem to me but without any detailed
>>> >> info it's hard to say. Maybe you can try sip set debug in the console
>>> >> for the IP and see if you can get an idea of what is happening at the
>>> >> packet level.
>>> >>
>>> >> We use Vitel, Skype SIP (we recently eliminated this one), and now
>>> >> Gafachi and they all seem to work per there set-up instructions right
>>> >> away.
>>> >>
>>> >> --
>>> >> Alejandro
>>> >>
>>> >> --
>>> >> _____________________________________________________________________
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>>> >
>>>
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>>
>>
>> --
>> _____________________________________________________________________
>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>> New to Asterisk? Join us for a live introductory webinar every Thurs:
>>               http://www.asterisk.org/hello
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>
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