[asterisk-users] Reliable SIP Trunk Provider

Jonn Taylor jonnt at taylortelephone.com
Thu Mar 15 11:41:43 CDT 2012


I have been using bandwidth.com since 2006 and have no problems at all. 
They do not support t38 but have free local termination in a lot of US 
cities. Tech support is good and they do support asterisk.

Jonn

On 03/15/2012 10:45 AM, Jake Wicke wrote:
> I'm wondering if any other Asterisk users have a recommendation for a 
> reliable SIP Trunk provider that supports Asterisk and offers decent 
> support.
> I've worked with Coredial, Broadvox, and Broadvoice and have had some 
> bad experiences with each of these providers.
> Broadvoice offers low cost service, however I have constant issues 
> with Broadvoice blocking my customers due to Asterisk "registering too 
> often".  Support either does not respond to e-mails, hangs up on phone 
> calls, or gives me the "we don't support Asterisk and we can use your 
> account no problem using the SIP phone on our desk" line.
> Coredial resigned me into a two year agreement after making a change 
> to my SIP trunk configuration without my knowledge, then demanded two 
> years of the full monthly charge when I tried to cancel over a dispute 
> regarding services that I did not order.  Check out 
> coredialhorrorstory.com for the whole story.  While the service is 
> decent, the customer service leaves much to be desired.
> Broadvox has been the best provider that I have found so far, however 
> I initially had a lot of issues with sales quoting a product which 
> could not be provisioned and also not being able to deliver service on 
> a timely schedule.  I also was given the run around by customer 
> service recently on a simple request to add a DID number to an account.
> Thanks for your input!
>
>
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