[asterisk-users] Digium IP Phone D40 quality, very bad

[Paul Belanger]

On 12-07-31 08:22 AM, bilal ghayyad wrote:
> Hi All;
>
> Really it is miserable.
>
> I bring 8 Digium Phone D40 and I used them with a customer, the voice quality is bad internally (between the extension), there is no clearance at all ! We are hearing the voice like another person.
>
> The used codec is ulaw.
>
> The firmware version is: 1_1_0_0_48178
>
> Even at the web based configuration at the phone it self, I am not able to do reboot (there is no reboot button) and I can do this only from the Phone it self.
>
>  From the speaker, the voice is very bad and weak.
>
> I am really feel disappointed why I did not use Polycom.
>
> Can someone help me or advise me what to do in this?
>
1. I'm curious why you went with the Digium D40 vs Polycom?  I assume 
from your post you have already successfully implemented Polycom phones 
on site.

2. Did you not test the phones before going on site?  If yes, what has 
changed between the two sites.  I get the impression when you say 
'Really it is miserable' this is the first time you have set them up and 
are truly surprised with the quality.

3. There are many things that can affect audio quality.  What have you 
done to isolate the specific issue to the Digium D40?

-- 
Paul Belanger | PolyBeacon, Inc.
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