[asterisk-users] Multi-Tenant PBX with Asterisk

[Kannan]

Thanks Carlos, it is good to hear from one who is in a similar business.

Are you getting use of ARA too in similar hosted PBX offerings?



On Mon, Jul 30, 2012 at 10:00 PM, Carlos Alvarez <carlos at televolve.com>wrote:

>
>
> On Mon, Jul 30, 2012 at 2:36 AM, Kannan <vasdeveloper at gmail.com> wrote:
>
>> 2. Multi-tenant PBX: Configuring multiple PBXs within the same instance
>> of Asterisk. I.e. partitioning a single instance of Asterisk into multiple
>> PBXs by way of configurations, using unique landing context for each tenant.
>> 3. Virtual PBX: Multiple virtual machines within the same hardware, each
>> host an instance of Asterisk.
>>
>
> We use number two.  We dabbled with number three but didn't like the
> results for a lot of different reasons.  As others have mentioned, there is
> a certain level of danger when you mix companies so closely.  We have in
> the past made a mistake and brought down the whole system, but it's been
> many years since we've done that.  Part is improved skill and part is that
> Asterisk has improved and no longer commits suicide for certain minor
> errors.
>
> To do this, you need to plan out a good naming convention for everything
> that will be unique to customers accounts.  SIP accounts, macros, contexts,
> etc etc.  We use the accountcode feature and prepend the accountcode
> through the dial plan and accounts.
>
> accountcode.301 would be a SIP account
>
> accountcode#function would be a context name
>
> We do deploy custom hardware for specific functions or customers who are
> particularly large in some cases.  We just need a good reason to.  Like
> they want to self-manage, or they make a lot of changes, need custom
> integration with databases, etc.
>
> --
> Carlos Alvarez
> TelEvolve
> 602-889-3003
>
>
>
> --
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