[asterisk-users] Reliable SIP Trunk Provider

[Ignacio Ortega A.]

www.checkbox.cc

On Friday, March 16, 2012, white hat wrote:

> I had many of the same problems with sip station.  If you just need sip
> termination, Check out flow route.  The service just seems to work properly
> for me, and they respond to tickets.  You can open up new cases through
> their site.
> On Mar 15, 2012 11:48 AM, "Jake Wicke" <jake at nxtphase.net<javascript:_e({}, 'cvml', 'jake at nxtphase.net');>>
> wrote:
>
>>  I'm wondering if any other Asterisk users have a recommendation for a
>> reliable SIP Trunk provider that supports Asterisk and offers decent
>> support.
>>
>> I've worked with Coredial, Broadvox, and Broadvoice and have had some bad
>> experiences with each of these providers.
>>
>> Broadvoice offers low cost service, however I have constant issues with
>> Broadvoice blocking my customers due to Asterisk "registering too often".
>> Support either does not respond to e-mails, hangs up on phone calls, or
>> gives me the "we don't support Asterisk and we can use your account no
>> problem using the SIP phone on our desk" line.
>>
>> Coredial resigned me into a two year agreement after making a change to
>> my SIP trunk configuration without my knowledge, then demanded two years of
>> the full monthly charge when I tried to cancel over a dispute regarding
>> services that I did not order.  Check out coredialhorrorstory.com for
>> the whole story.  While the service is decent, the customer service leaves
>> much to be desired.
>>
>> Broadvox has been the best provider that I have found so far, however I
>> initially had a lot of issues with sales quoting a product which could not
>> be provisioned and also not being able to deliver service on a timely
>> schedule.  I also was given the run around by customer service recently on
>> a simple request to add a DID number to an account.
>>
>> Thanks for your input!
>>
>>
>>
>> --
>> _____________________________________________________________________
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>

-- 


 Ignacio Ortega
Business Manager

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