[asterisk-users] Queue member is permanently BUSY

[Raj Mathur ( राज माथुर )]

Hi, we have a queue with some 20 agents.  Agents are defined statically 
in queues.conf (in an include, actually).  One of the agents is showing 
up as "NOT AVAILABLE" in "queue show..." when his client is disconnected 
from Asterisk.  However, the moment his system gets connected, his 
status in "queue show..." changes to "BUSY", even though he's not taking 
any calls.

We've tried both soft and hard phones as clients for this agent, but the 
problem remains the same.  Any help appreciated.

Regards,

-- Raj
-- 
Raj Mathur                          || raju at kandalaya.org   || GPG:
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