[asterisk-users] question about queues.conf

[salaheddine elharit]

thank you for your response  after module unload app_queue.so
module load app_queue.so  i can do this operation, for the internal
extension



now i have another issue related to the same queues

i have 2 providers

for the first provider

exten => 800,1,AgentLogin()
exten => 52046XXXX,1,Answer()
exten => 52046XXXX,2,Queue(hotline)

there is no issue i can log in the queue 800  and recived the calls when i
call this number 52046XXXX for the first provider

now the issue is with the secend provider  the DID for the secen number from
500 to 600

exten => 800,1,AgentLogin()
exten => 560,1,Answer()
exten => 560,2,Queue(hotline)


When i call this number 560 from my mobile i listen the music in hold for 2
second and after the call hang-up, i have noticed the same issue when i use
meetme (for the first provider no issue but for the second there is no
meetme)

the log :


 -- Accepting call from '522343535' to '560' on channel 1/14, span 1
    -- Executing [560 at default:1] Answer("Zap/14-1", "") in new stack
    -- Executing [560 at default:2] Queue("Zap/14-1", "hotline") in new stack
    -- Started music on hold, class 'default', on Zap/14-1
    -- Channel 1/14, span 1 got hangup, cause -1
    -- Stopped music on hold on Zap/14-1
  == Spawn extension (default, 560, 2) exited non-zero on 'Zap/14-1'
    -- Hungup 'Zap/14-1'

please advice


2011/10/20 Warren Selby <wcselby at selbytech.com>

>  On Thu, Oct 20, 2011 at 11:01 AM, salaheddine elharit <
> salah.elharit200 at gmail.com> wrote:
>
>> [Oct 20 15:34:00] WARNING[19179]: pbx.c:1832 pbx_extension_helper: No
>> application 'Queue' for extension (agents, 666, 2)
>>
>
> This line here indicates to me that you don't have app_queue.so loaded.
> Try, from the asterisk cli, the following:
>
> module unload app_queue.so
> module load app_queue.so
>
> And report back any error messages that may pop up.
>
> --
> Thanks,
> --Warren Selby, dCAP
> http://www.SelbyTech.com <http://www.selbytech.com/>
>
>
> --
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