<div dir="ltr"><div>
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="mso-ansi-language: EN-GB" lang="EN-GB"><font size="3"><font face="Times New Roman">thank you for your response after module unload app_queue.so<br>module load app_queue.so i can do this operation, for the internal extension</font></font></span></p>
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="mso-ansi-language: EN-GB" lang="EN-GB"><font size="3"><font face="Times New Roman"> </font></font></span></p>
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="mso-ansi-language: EN-GB" lang="EN-GB"><font size="3"><font face="Times New Roman">now i have another issue related to the same queues</font></font></span></p>
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<div>i have 2 providers </div>
<div> </div>
<div>for the first provider </div>
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<div>exten => 800,1,AgentLogin()<br>exten => 52046XXXX,1,Answer()<br>exten => 52046XXXX,2,Queue(hotline)</div>
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<div>there is no issue i can log in the queue 800 and recived the calls when i call this number 52046XXXX for the first provider</div>
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<div>now the issue is with the secend provider the DID for the secen number from 500 to 600 </div>
<div><br>exten => 800,1,AgentLogin()<br>exten => 560,1,Answer()<br>exten => 560,2,Queue(hotline)</div>
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<div>
<p style="MARGIN: 0cm 0cm 0pt" class="MsoNormal"><span style="mso-ansi-language: EN-GB" lang="EN-GB"><font size="3" face="Times New Roman">When i call this number 560 from my mobile i listen the music in hold for 2 second and after the call hang-up, i have noticed the same issue when i use meetme (for the first provider no issue but for the second there is no meetme)</font></span><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt; mso-ansi-language: EN-GB" lang="EN-GB"></span></p>
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<div>the log :</div>
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<div> </div>
<div> -- Accepting call from '522343535' to '560' on channel 1/14, span 1<br> -- Executing [560@default:1] Answer("Zap/14-1", "") in new stack<br> -- Executing [560@default:2] Queue("Zap/14-1", "hotline") in new stack<br>
-- Started music on hold, class 'default', on Zap/14-1<br> -- Channel 1/14, span 1 got hangup, cause -1<br> -- Stopped music on hold on Zap/14-1<br> == Spawn extension (default, 560, 2) exited non-zero on 'Zap/14-1'<br>
-- Hungup 'Zap/14-1'</div>
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<div>please advice </div>
<div><br> </div>
<div class="gmail_quote">2011/10/20 Warren Selby <span dir="ltr"><<a href="mailto:wcselby@selbytech.com">wcselby@selbytech.com</a>></span><br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">
<div class="im">
<div class="gmail_quote">On Thu, Oct 20, 2011 at 11:01 AM, salaheddine elharit <span dir="ltr"><<a href="mailto:salah.elharit200@gmail.com" target="_blank">salah.elharit200@gmail.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">
<div dir="ltr">[Oct 20 15:34:00] WARNING[19179]: pbx.c:1832 pbx_extension_helper: No application 'Queue' for extension (agents, 666, 2)<br clear="all"></div></blockquote></div><br></div>This line here indicates to me that you don't have app_queue.so loaded. Try, from the asterisk cli, the following:<br>
<br>module unload app_queue.so<br>module load app_queue.so<br><br>And report back any error messages that may pop up.<br><font color="#888888"><br>-- <br>Thanks,<br>--Warren Selby, dCAP<br><a href="http://www.selbytech.com/" target="_blank">http://www.SelbyTech.com</a><br>
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