[asterisk-users] Polycom Attended Transfer

Ryan Wagoner rswagoner at gmail.com
Wed Nov 16 14:14:02 CST 2011


On Wed, Nov 16, 2011 at 1:49 PM, eherr <email.eherr9633 at gmail.com> wrote:
> When you perform an attended transfer, the extension of the person
> transferring is displayed to the co-worker.
>
>
>
> Can I override the caller ID to display the caller’s callerID during a blind
> transfer?
>
>
>
> Thanks,
>
> --E
>

The point of an attended transfer is to announce the calling party.
When you hit transfer on the Polycom you have the option to select
Blind on the screen. A blind transfer will use the caller id of the
incoming call, not the person making the transfer.

Ryan



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