[asterisk-users] outbound calls via google voice not answered by toll free numbers with ivrs

Gaurav P gaurav.lists+asterisk-users at gmail.com
Fri May 13 09:26:10 CDT 2011


Hi All,

I'm using Asterisk 1.8.2 with outbound calls using Google Voice. I've been
having issues calling several toll free numbers where the call 'is ringing'
but never transitions to 'answered'. These are toll free numbers which are
typically answered by an ivrs where you enter eg. a conference bridge
number.

I searched google and the closest reported issues I found are -

https://issues.asterisk.org/view.php?id=18319 (on 1.6.x)
and
https://issues.asterisk.org/view.php?id=5266 (where the ibm support number
listed does not work for my setup either)

The number in the second ticket can be used as a test case - 800-426-7378 -
and I'm hoping someone has run into this before.

I have already tried both 'auto' and 'rfc2833' settings for dtmfmode and can
provide any additional details about my setup.

Thanks in advance!
-Gaurav
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