[asterisk-users] Functionality Questions

[Kyle Baczynski]

 Hi Danny,

 Thank you. I will look through the archives, then.

 If anybody can provide any specific threads or key phrases I might 
 search for (sometimes there are buzzwords for these things, you know), I 
 would much appreciate it. I'm new to Asterisk.

 Thank you

 ---
 Kyle Baczynski

 On Wed, 2 Mar 2011 16:07:49 -0600, "Danny Nicholas" <danny at debsinc.com> 
 wrote:
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Kyle 
> Baczynski
> Sent: Wednesday, March 02, 2011 3:54 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [asterisk-users] Functionality Questions
>
>  Hello,
>
>  I am looking at implementing Asterisk for a project I'm working on.
>
>  I need to authenticate a user against a database, and implement CC
>  processing; shouldn't be a problem with PHP-AGI.
>
>  In addition, I need to do several other things.
>
>  After a user has been authenticated, they will be prompted to be 
> sent
>  to a queue. Before they're put in the queue, they need the option of
>  recording a short message. When an agent picks up the phone, the 
> message
>  should be played to the agent (user still on hold) and the agent 
> will
>  then have the option of accepting or rejecting the call.
>
>  Once in the call, a timer needs to be started. The timer will be a
>  variable length (depending on the client). After that many minutes, 
> the
>  call needs to be disconnected. A minute prior to disconnection, I'd 
> like
>  a tone to be played on both ends signaling the impending termination 
> of
>  the call.
>
>  Is this possible with Asterisk? Where do I start?
>
>  Thank you
>
> --
>  Kyle Baczynski
>
> As I interpret this, this is all possible and has been covered in 
> somewhat
> recent threads.
>
>
> --
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