[asterisk-users] Queue base polycom custom ringtype

[satish patel]

Hey Guy,

I want to implement Queue base custom ring tone so Agent will get aware of incoming call for sale or tech etc.. I know its possible with SIPAddHeader http://www.technicallyamusing.com/?p=44 

I am confused here

 <alertInfo voIpProt.SIP.alertInfo.1.value="custome-ring" voIpProt.SIP.alertInfo.1.class="5"> 

We already have alertInfo set to "Ring Answer" how should i use both ring and Ring Answer ?

<alertInfo voIpProt.SIP.alertInfo.1.value="Ring Answer" voIpProt.SIP.alertInfo.1.class="4"/>
 		 	   		  
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