[asterisk-users] callgroup and pickupgroup (Carlos Chavez)

[Richard Mudgett]

> What I am looking for is:
> 
> If my IP Phone is related to a pickup group #1 and a call is ringing
> at pickup group #2, so I can pickup the call that is ringing at group
> #2 and I do not know its extensions?
> 
> In other words, how can I pickup any phone that is ringing without
> knowing its extension, but this Phone who is ringing, it is belongs to
> ther pickup group that my phone is belongs to.
> 
> This feature is required when we have two floors, and we divided first
> floor to be in a pickup group and second floor to be in a second
> pickup group, so if a call is ringing in floor 2 and I am in floor 1
> (and I hear the ring), so how I will pickup the call that is in floor
> 2 and I do not know at which extension is ringing.
> 
> One more thing: what is the use for the callgroup? Does it has any use
> related to pickup the call?

pickupgroup uses callgroup.
callgroup is the extension groups that an extension belongs to.
pickupgroup is the call groups that an extension can pickup.

Both callgroup and pickupgroup are internally mapped to a 64 bit integer.
This is why you can only have groups 0 to 63.

Look at the various sample conf files.  Configuration options are generally
documented there.

Richard