[asterisk-users] Eyebeam crashes when dialing an invalid number...

[Faisal Hanif]

As asterisk is an B2BUA you can handle 503 at asterisk and hang caller end using the response code compatible with eyebeam as 

Hangup(16)

Regards,

Faisal

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Carlos Chavez
Sent: Thursday, July 07, 2011 10:17 PM
To: Asterisk
Subject: [asterisk-users] Eyebeam crashes when dialing an invalid number...

	Lately I have been getting many complains that Eyebeam crashes when you dial a number that does not exist.  This happens in both R2 and ISDN PRI lines.  The softphone stops working and has to be restarted.  The response I got from tech support was:

the actual issue is that asterisk should not be sending a 503 service unavailable when a particular softphone is not online.
The soft phone stops because a 503 means that the server itself is unavailable.

	Does anyone have a workaround for this?  Maybe a way to manipulate via dialplan so the softphone does not get the 503 message?

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Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001