[asterisk-users] Queue - agent auto-answer

[Jordan Kirby]

We do something similar to this by logging a Local channel (eg: Local/1234 at AgentContext) into the queue that passes each call through a few lines of dialplan code before going to the SIP extension.

Jordan

From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mike
Sent: 27 January 2011 16:46
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [asterisk-users] Queue - agent auto-answer

Hi,

Is there any way to have queue member interface answer automatically?  Basically when agentA is called, his phone picks up with no intervention from his part? (assuming of course he's available and not on the phone, and not paused).

I already manage this with the Page application (using exten => s,n,SIPAddHeader(Alert-Info: Ring Answer)) and Polycom phones.  But how do I do this for calls that are handled by the Queue application?

Mike



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