[asterisk-users] Hi, agent intro-speech for outside caller

Bart Swedrowski bart at timedout.org
Thu Jan 20 06:09:29 CST 2011


On 20 January 2011 11:54, Tom Rymes <trymes at rymes.com> wrote:

> I don't know of a way to do that, but I can say that, as a caller, it is
> highly annoying. Your agents ought to be able to do that themselves, no?
>

Exactly, otherwise you are losing first chance to make the call "different"
from the other ones where caller feel like they are talking with machines.
 Simple "Hello, it's X, how is your day today sir" (and given it's a bit
different every day) can change they way the call is going to go...
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