[asterisk-users] Sangoma U100 failing every Monday - USB port problem or Wanrouter issue?
Sebastian
shop at open-t.co.uk
Mon Jan 3 08:28:10 UTC 2011
Hi Bruce,
On 01/03/2011 06:03 AM, Bruce B wrote:
> Thanks for the input. The errors I pointed out should be available in
> the /var/log/messages or messages.1 .2 .3 etc...or in dmesg each time
> you reboot the machine.
I have just rebooted the server and can confirm that neither dmesg,
/var/log/messages or /var/log/syslog contain "device not accepting
address" or "USB device is disconnected" error messages.
Sebastian
At least that is the case with mine. If you
> don't have it then it's I guess very specific to this atom board. I
> know someone else added something along the lines "irq=fixconflict" to
> get rid of the issue with a wireless USB mouse showing same symptoms and
> CentOS. IRQ conflicts is also one of my thoughts as well but I can't
> play at BIOS level at this time as the server is thousands miles away
> from me.
>
> Regards,
>
> On Sun, Jan 2, 2011 at 8:18 PM, Sebastian <shop at open-t.co.uk
> <mailto:shop at open-t.co.uk>> wrote:
>
> Hi,
>
>
> On 01/02/2011 08:08 PM, Bruce B wrote:
>
> Thanks for the input. I have the latest drivers but it seems
> that there
> is some serious incompatibility issue with the kernel as when the
> FLASHING happens even if the system is restarted it's still not
> detected. One has to re-plug it in and then it shows in
> "wanrouter hwprobe".
>
> It could also be that the atom board is not compatible with the
> driver
> in my case. It your /var/log/messages upon restart do you any
> line that
> might match this:
> *
> *
> *cd /var/log/*
> *grep -o "device not accepting address" **
> *grep -o "USB device is disconnected" **
> *dmesg | egrep "device not accepting address" *
> *dmesg | egrep "USB device is disconnected" *
>
> If not then you are not experiencing the same issue. If you have
> then
> it's a universal issue and not hardware specific.
>
> I would really appreciate it if you look into your logs and let
> me know.
>
>
> If you are asking me to look into the logs when the U100 is not
> recognised and it is flashing - I'm afraid I can't help much - as
> this problem went away and haven't had issues any more for at least
> 6-8 months now. Considering the U100 persist in giving problems even
> after computer restarts somehow sounds to me like a hardware issue.
> I wouldn't be surprised if the Acer Aspire motherboard is not coping
> very well with both of them being plugged in - although, obviously,
> it should.
>
> This linux-usb FAQ seems to also suggest that the problem is
> hardware (based on the "device is not accepting address" error message):
>
> http://www.linux-usb.org/FAQ.html#ts6
>
> Have you tried disabling in bios everything you don't use - maybe
> sound card, wifi etc. to free some IRQ's?
>
> I run kernel 2.6.33.4-smp - just in case it helps.
>
> Let me know if you need any other info. If you find a final solution
> - I would be curious to know - just in case I will stumble over this
> problem.
>
> It wouldn't be a bad idea to build a script which grep's lsusb
> output - and run it through cron maybe every 10 minutes - to try and
> determine more precisely when does the U100 stop being recognised.
> Then you can look through the logs to see if there is anything else
> happening in the system around the same time.
>
> Sebastian
>
>
> Regards,
> Bruce
>
>
> On Sat, Jan 1, 2011 at 6:57 PM, Sebastian <shop at open-t.co.uk
> <mailto:shop at open-t.co.uk>
> <mailto:shop at open-t.co.uk <mailto:shop at open-t.co.uk>>> wrote:
>
> Hi Bruce,
>
>
> On 12/28/2010 10:51 PM, Bruce B wrote:
>
> Thanks for the input. I can not replicate the situation
> as it
> happens
> randomely or maybe over the weekend. However I have sent
> you all the
> requested command and logs in a separate e-mail for your
> analyzes. The
> only thing that stood out at me was the output of "lsusb
> -v" at
> the very
> end where it timed out.
>
> Since all lines didn't work I am to assume that both
> module went
> down
> but per my diagnoses with "hwprobe" I could see one unit
> connected and
> the other was not when the problem happened. Simply
> connecting/disconnecting that unit or connecting it to
> another port
> solved the problem and it showed up in "hwprobe"
>
> This is an Acer Aspire Revo mini PC. I am wondering if
> the U100s
> draw
> too much power? The only other USB connected device is
> the thumb
> size
> wireless connector for the keyboard.
>
> Acer computer:
> http://reviews.cnet.com/desktops/acer-aspire-revo-ar1600/4505-3118_7-33777218.html
>
>
> Don't know if this will help - but I will butt in with what
> I have :-)
>
> I've been using a Sangoma U100 adapter for about 2 years
> now. It is
> connected to a Compaq V2120 laptop (Celeron M 1.4GHz processor)
> which serves as my home server. It is actually the main reason I
> went for the U100 - as I couldn't add a PCI or PCIe card to
> a laptop
> to get the FXO ports I needed. I have to say I really like
> the U100
> - I believe it is the only low(ish) cost USB based FXO
> interface on
> the market.
>
> I have had occasional problems with it. I remember it used
> to just
> stop working - and the lights would start flashing. If I
> remember
> correctly - I went to Sangoma's website and downloaded the
> latest
> wanpipe drivers, compiled and installed them - and
> everything was ok
> after that. At the moment I'm running Asterisk 1.6.2.9 and
> wanpipe
> 3.5.11. I can't remember what version of wanpipe was giving
> problems, I'm afraid.
>
> I also found that mine doesn't really like to be hot-plugged
> - it
> just freezes the system with strange characters on the
> screen. But
> that was a while ago. Since I've learned it's foibles - it
> must be
> at least one year since I had to look at it.
>
> Sebastian
>
>
>
> Looking forward to your analysis.
>
> Regards,
> Bruce
>
> On Tue, Dec 28, 2010 at 3:58 PM, Moises Silva
> <moises.silva at gmail.com <mailto:moises.silva at gmail.com>
> <mailto:moises.silva at gmail.com <mailto:moises.silva at gmail.com>>
> <mailto:moises.silva at gmail.com <mailto:moises.silva at gmail.com>
> <mailto:moises.silva at gmail.com <mailto:moises.silva at gmail.com>>>>
>
> wrote:
>
> On Tue, Dec 28, 2010 at 11:33 AM, Bruce B
> <bruceb444 at gmail.com <mailto:bruceb444 at gmail.com>
> <mailto:bruceb444 at gmail.com <mailto:bruceb444 at gmail.com>>
> <mailto:bruceb444 at gmail.com <mailto:bruceb444 at gmail.com>
> <mailto:bruceb444 at gmail.com <mailto:bruceb444 at gmail.com>>>> wrote:
>
>
> I appreciate your feedback and let me know what
> info I
> can post
> here that may help resolve the issue (such as output
> from dmesg
> or lspci?).
>
>
> Hi Bruce,
>
> The following would be useful for starters:
>
> 1. cat /etc/wanpipe/*.conf
>
> 2. ifconfig -a (from a working and non-working
> situation)
>
> 3. lspci -v and lsusb -v (from a working and non-working
> situation)
>
> 4. wanrouter hwprobe verbose (from a working and
> non-working
> situation)
>
> 5. /var/log/messages (near the date the problem
> happened)
>
> Moises Silva
> Senior Software Engineer
> Sangoma Technologies Inc. | 100 Renfrew Drive, Suite
> 100,
> Markham ON
> L3R 9R6 Canada
> t. 1 905 474 1990 x128 | e. moy at sangoma.com
> <mailto:moy at sangoma.com>
> <mailto:moy at sangoma.com <mailto:moy at sangoma.com>>
> <mailto:moy at sangoma.com <mailto:moy at sangoma.com>
>
> <mailto:moy at sangoma.com <mailto:moy at sangoma.com>>>
>
>
> --
>
>
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