[asterisk-users] Sangoma U100 failing every Monday - USB port problem or Wanrouter issue?

[Sebastian]

Hi Bruce,

On 12/28/2010 10:51 PM, Bruce B wrote:
> Thanks for the input. I can not replicate the situation as it happens
> randomely or maybe over the weekend. However I have sent you all the
> requested command and logs in a separate e-mail for your analyzes. The
> only thing that stood out at me was the output of "lsusb -v" at the very
> end where it timed out.
>
> Since all lines didn't work I am to assume that both module went down
> but per my diagnoses with "hwprobe" I could see one unit connected and
> the other was not when the problem happened. Simply
> connecting/disconnecting that unit or connecting it to another port
> solved the problem and it showed up in "hwprobe"
>
> This is an Acer Aspire Revo mini PC. I am wondering if the U100s draw
> too much power? The only other USB connected device is the thumb size
> wireless connector for the keyboard.
>
> Acer computer:
> http://reviews.cnet.com/desktops/acer-aspire-revo-ar1600/4505-3118_7-33777218.html

Don't know if this will help - but I will butt in with what I have :-)

I've been using a Sangoma U100 adapter for about 2 years now. It is 
connected to a Compaq V2120 laptop (Celeron M 1.4GHz processor) which 
serves as my home server. It is actually the main reason I went for the 
U100 - as I couldn't add a PCI or PCIe card to a laptop to get the FXO 
ports I needed. I  have to say I really like the U100 - I believe it is 
the only low(ish) cost USB based FXO interface on the market.

I have had occasional problems with it. I remember it used to just stop 
working - and the lights would start flashing. If I remember correctly - 
I went to Sangoma's website and downloaded the latest wanpipe drivers, 
compiled and installed them - and everything was ok after that. At the 
moment I'm running Asterisk 1.6.2.9 and wanpipe 3.5.11. I can't remember 
what version of wanpipe was giving problems, I'm afraid.

I also found that mine doesn't really like to be hot-plugged - it just 
freezes the system with strange characters on the screen. But that was a 
while ago. Since I've learned it's foibles - it must be at least one 
year since I had to look at it.

Sebastian

>
>
> Looking forward to your analysis.
>
> Regards,
> Bruce
>
> On Tue, Dec 28, 2010 at 3:58 PM, Moises Silva <moises.silva at gmail.com
> <mailto:moises.silva at gmail.com>> wrote:
>
>     On Tue, Dec 28, 2010 at 11:33 AM, Bruce B <bruceb444 at gmail.com
>     <mailto:bruceb444 at gmail.com>> wrote:
>
>
>         I appreciate your feedback and let me know what info I can post
>         here that may help resolve the issue (such as output from dmesg
>         or lspci?).
>
>
>     Hi Bruce,
>
>     The following would be useful for starters:
>
>     1. cat /etc/wanpipe/*.conf
>
>     2. ifconfig -a (from a working and non-working situation)
>
>     3. lspci -v and lsusb -v (from a working and non-working situation)
>
>     4. wanrouter hwprobe verbose (from a working and non-working situation)
>
>     5. /var/log/messages (near the date the problem happened)
>
>     Moises Silva
>     Senior Software Engineer
>     Sangoma Technologies Inc. | 100 Renfrew Drive, Suite 100, Markham ON
>     L3R 9R6 Canada
>     t. 1 905 474 1990 x128 | e. moy at sangoma.com <mailto:moy at sangoma.com>
>
>     --
>     _____________________________________________________________________
>     -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>     New to Asterisk? Join us for a live introductory webinar every Thurs:
>     http://www.asterisk.org/hello
>
>     asterisk-users mailing list
>     To UNSUBSCRIBE or update options visit:
>     http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>                 http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>     http://lists.digium.com/mailman/listinfo/asterisk-users