[asterisk-users] Registration failed though configured.

Warren Selby wcselby at selbytech.com
Fri Feb 25 12:04:37 CST 2011


On Fri, Feb 25, 2011 at 3:01 AM, Axelle <aafortinet at gmail.com> wrote:

> yes xxx are numbers (not real letters x), it's just 'obfuscation' and
> anyway it's easier to recognize them by the first few digits.
> and yes, they match the phone.
>

Show us.  The error you're receiving specifically states that it can't find
a matching peer.  A lot of times this is caused by just a simple typo in a
file somewhere.


> >  Show us the actual logs and the actual sip.conf
>
> well, there isn't more apart from the macro...
> And I don't understand why it would work for one phone and not the
> other one when the configuration is the same.
>

Again, the information in your extensions.conf file has nothing to do with
the end point registration.

Try this as a troubleshooting step - turn on sip debugging and attempt to
register both phones.  Then compare the two registration attempts and see
what's different.  If you decide to share anything back on this email,
please be sure to post everything (except for passwords).  It's the best way
we can help you.


> Is it possible someway to clear the HLR, databases etc and be sure to
> restart in a clean state?
>

'core stop now' from the asterisk console.  Then start the service again
from the command line.



-- 
Thanks,
--Warren Selby, dCAP
http://www.selbytech.com
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