[asterisk-users] Google Voice outbound Caller ID broken

[Vladimir Mikhelson]

Further analysis showed that a call placed using a GTalk channel which
came as "Restricted" was not recorded under History / Placed in Google
Voice.

A call placed using the same GTalk trunk an hour later was terminated to
the same recipient's phone with the proper CID.

It looks like a call routing issue on the Google Voice end to me.

-Vladimir




On 2/24/2011 10:40 PM, Vladimir Mikhelson wrote:
> Chris,
>
> Let me summarize:
>
>    1. GV Outbound CID shows "Unknown", "Unavailable", "Out of area"
>       (depending on a recipient's carrier) starting some time around
>       02/15/2011 if a call is placed via Google Chat/Google
>       Talk/Google Mail/Asterisk GTalk channel.  See
>       http://www.google.com/support/forum/p/voice/thread?tid=49c21d292e80ff65&hl=en&start=40
>       for other users' accounts.
>    2. This CID feature failure affects only some GV phones, some still
>       work fine as of 02/24/2011.
>    3. Calls placed with GV call-back facility work fine for the phones
>       affected by the issue described in #1.
>    4. A workaround is to set Caller ID (incoming) to " Display my
>       Google Voice number "  As expected it will suppress an incoming
>       CID.  So it is not a perfect workaround.
>    5. Another workaround is to trigger a GV callback facility per
>       William Stillwell's posting.  Connection time increases with
>       this workaround.
>
> Historically it took 15 days to a month for Google to fix similar
> problems.
>
> -Vladimir
>
>
> On 2/24/2011 8:51 AM, Chris Gentle wrote:
>> Anybody else noticed that caller id for outbound calls via Google
>> Voice seems to be broken?  It seems to be a Google Voice problem
>> though, not an asterisk issue.
>>
>> -- 
>> Chris
>>
>>
>> --
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>
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