[asterisk-users] Google Voice outbound Caller ID broken

Vladimir Mikhelson vlad at mikhelson.com
Thu Feb 24 22:40:13 CST 2011


Chris,

Let me summarize:

   1. GV Outbound CID shows "Unknown", "Unavailable", "Out of area"
      (depending on a recipient's carrier) starting some time around
      02/15/2011 if a call is placed via Google Chat/Google Talk/Google
      Mail/Asterisk GTalk channel.  See
      http://www.google.com/support/forum/p/voice/thread?tid=49c21d292e80ff65&hl=en&start=40
      for other users' accounts.
   2. This CID feature failure affects only some GV phones, some still
      work fine as of 02/24/2011.
   3. Calls placed with GV call-back facility work fine for the phones
      affected by the issue described in #1.
   4. A workaround is to set Caller ID (incoming) to " Display my Google
      Voice number "  As expected it will suppress an incoming CID.  So
      it is not a perfect workaround.
   5. Another workaround is to trigger a GV callback facility per
      William Stillwell's posting.  Connection time increases with this
      workaround.

Historically it took 15 days to a month for Google to fix similar problems.

-Vladimir


On 2/24/2011 8:51 AM, Chris Gentle wrote:
> Anybody else noticed that caller id for outbound calls via Google
> Voice seems to be broken?  It seems to be a Google Voice problem
> though, not an asterisk issue.
>
> -- 
> Chris
>
>
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