[asterisk-users] what are QUEUE_MAX_PENALTY and QUEUE_MIN_PENALTY veriables?

shayne.alone at gmail.com shayne.alone at gmail.com
Sat Feb 12 01:03:41 CST 2011


Dears;

I am looking for a way to handle callers via queuerules, but am not able to
exactly understand the meaning and affect of this two variables on Queue
Application, and how it change the priority of a caller to be answered
sooner.

QUEUE_MAX_PENALTY
QUEUE_MIN_PENALTY

tnx
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